Business Process Outsourcing (BPO) has long been the domain of countries like India and the Philippines with their young, educated and English-speaking population. Today, the BPO industry has acquired even greater impetus, given the need for businesses to identify smart solutions to optimize cash and preserve working capital, but without compromising on quality.

There comes a time when one must look to their saving in order to navigate themselves through a period of uncertainty, and for Botswana, the time may have arisen to look to savings from the Pula Fund to mitigate damages brought about by the Covid19 Pandemic.